Shipping policy

 

HK & Macau Shipping

Asia Shipping

 

 

Other Countries

*The estimated delivery time is for reference only. The time required for customs clearance is not counted. Sundays, public holidays, and unexpected weather conditions may delay delivery time.

Tax, duties and other fees

Please note that any international orders may be subject to additional charges (ie. custom brokerage fees) upon importation clearance at the country of destination. The receiver will usually be notified by the relevant shipping carrier of these charges at the standard rate for importing goods. 

All our prices are displayed free of any duties, taxes. As Étui ships all orders from Hong Kong, international customers are responsible for paying their respective local duties and taxes.

As customs policies and import duties vary between different countries, international customers should contact your local customs office for the current duties and custom tax charges. 

If any parcel is returned to Étui due to unpaid customer charges, any postal charges, return shipping fee, customs charges and handling fees will be deducted from any refund payable. 

Express shipping

While we do not have express shipping as a standard option, if you require your product to be delivered faster, please reach out to our customer service team directly. We will do our utmost to make special arrangements to ensure you receive your order in a timely manner.